Orders with (a) different shipping and billing addresses and (b) an email address from a free service (i.e., hotmail, yahoo, AOL, gmail, etc.) may be asked to send additional identification, at our discretion.
Our liability is limited, in any and all circumstances, to the price of the product purchased. We are not respinsible for travel delays, haulouts, yard days, labor costs, or any other claims or expenses.
Order cancellations: There is a 5% fee once we have received funds from your bank, and up to 30% fee if fabrication has begun on sails, canvas, rudders, tillers, any other any item manufactured for your order.
We want you to be happy with your purchase and we pledge to do our best to help you get what you want.
We do not sell, rent, or release your name, email address, or other information to anyone. Nor do we authorize any use of this information to any organization other than SailboatOwners.com.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (NOT your name, address, email address, telephone number, or purchase history) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice or wish to opt out of this program, click here
If you check a box to receive information from our web site we may send you email of specific interest to users of SailboatOwners.com. No affiliates or partners will contact you.
You will always have the option to quickly and easily remove your address from our mailing list. Automated requests are honored instantly. Requests which must be processed manually can take up to seven days. If you wish to stop our transactional emails (order confirmations, measuring instructions, and customer service messages, please send your email address to the contacts below.
If you receive email from any source other than SailboatOwners.com which you believe originated from your use of this web site please forward a copy to: info@SailboatOwners.com or SailboatOwners.com, 650 S. Orcas Ave, Ste. 118, Seattle, WA, 98108.
SailboatOwners.com is part of Sailboat Owners, Inc., founded in 1996 by a couple of avid Pacific Northwest sailors, Phil Herring and Bly Berken.
Our mission is to provide resources, information exchange, and easy-to-buy parts and accessories for sailboat owners.
Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.